Sökning: "Fanni Helminen"

Hittade 2 uppsatser innehållade orden Fanni Helminen.

1. 1. The Impact of Strategy to Real Time Chat Process : A Qualitative Multi-Method Study in the E-commerce Context

   Master-uppsats, Umeå universitet/Företagsekonomi

   Författare :Dinesh Damodaran; Fanni Helminen; [2016]
   Nyckelord :;

   Sammanfattning : While retail e-commerce keeps on clicking the examination of its strategic business and operations requirements for success emerges as crucial. In terms of achieving competitive advantage, no longer is it sustainable for e-retailers to solely focus on traditional dimensions of providing high quality and low cost for their target customers. LÄS MER

3. 2. Sanningens ögonblick : En fallstudie av kvalitetssäkring i tjänsteföretag

   Kandidat-uppsats, Högskolan i Gävle/Avdelningen för ekonomi

   Författare :Fanni Helminen; Linda Elsborg; [2014]
   Nyckelord :Kvalitetssäkring; tjänstekvalitet; kvalitetsaktiviteter; tjänsteföretags individuella förutsättningar; organisatoriska egenskaper;

   Sammanfattning : Abstract Title: The Moment Of Truth; A study of service quality assurance Authors: Fanni Helminen and Linda Elsborg Level: Bachelor Thesis in Business Administration, C-level. Advisor: Lars- Johan Åge and Jens Eklinder Frick Date: 2014- June Purpose: Quality assurance has become a vital concept and an important tool to ensure that employees are able to deliver high service quality. LÄS MER