Sökning: "Fredric Henriksson"
Hittade 2 uppsatser innehållade orden Fredric Henriksson.
1. Telecom Customer Service Information Model
Magister-uppsats, Institutionen för informatik och mediaSammanfattning : A customer service unit in the telecom industry is a stressful and difficult work environment. The information is spread throughout many systems and it is not always easy to keep track of or use it in the most efficient way. The telecom industry has an especially complex IT architecture with a lot of information constantly being transferred. LÄS MER
2. Formandet av yrkesidentiteten: socionomen i en hälsofrämjande skola ur ett professionsperspektiv
Kandidat-uppsats, Lunds universitet/SocialhögskolanSammanfattning : As a school welfare officer you are often alone of having your perspective and must struggle to preserve that perspective. At the same time, there are very little defined what role a social worker should have in a school. This makes it nessesary to form and develop your role of profession independently. LÄS MER