Sökning: "Gap Model of Service Quality"

Visar resultat 1 - 5 av 44 uppsatser innehållade orden Gap Model of Service Quality.

  1. 1. Unleashing Profitability: Unraveling the Labor-R&D Nexus in SaaS Tech Firms : An Analysis of the Profitability Dynamics in SaaS Tech Firms through Stochastic Frontier

    Magister-uppsats, Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Författare :prashant Atla; Noräs Salman; [2023]
    Nyckelord :Employee growth; SaaS Industries; Profitability; Technical efficiency; Stochastic Frontier Analysis; Marginal Product of Labor; Panel data Models;

    Sammanfattning : Background: High-tech's rapid growth and prioritization of expansion over profitability can lead to vulnerability in economic downturns. The SaaS market, a part of the high-tech industry, offers affordable and flexible software solutions but is also susceptible to market volatility. LÄS MER

  3. 2. Comparative Study of the Inference of an Image Quality Assessment Algorithm : Inference Benchmarking of an Image Quality Assessment Algorithm hosted on Cloud Architectures

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Jesper Petersson; [2023]
    Nyckelord :Machine learning; Cloud Computing; Benchmark; Image Quality Assessment; Maskininlärning; Molntjänster; Jämförelse; Bildkvalitetsbedömning;

    Sammanfattning : an instance has become exceedingly more time and resource consuming. To solve this issue, cloud computing is being used to train and serve the models. However, there’s a gap in research where these cloud computing platforms have been evaluated for these tasks. LÄS MER

  4. 3. The Impact of Store Image Attributes on Store Satisfaction and Store Loyalty : of Hard Discounter Grocery Retailers

    Uppsats för yrkesexamina på avancerad nivå, Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Författare :Bahdi Joelle; [2023]
    Nyckelord :Store Attributes; Store Image; Store Satisfaction; Store Loyalty; Hard Discounter;

    Sammanfattning : Maintaining and increasing customer loyalty has become a crucial strategic objective for businesses due to cross-shopping and intensified competition across many industries. In the realm of grocery retailing, the necessity for retailers to invest resources towards fostering customer loyalty has reached unprecedented levels, primarily due to the proliferation of shopping formats accessible to customers. LÄS MER

  5. 4. Digital Receipts : A qualitative empirical study to bridge the gap regarding consumer demands and needs for a digital receipt service

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för informatik (IK)

    Författare :Julia Petrovska; Heidi Isoaho; [2023]
    Nyckelord :Digitala kvitton; Användarbehov; Teknologisk acceptans; Kravinsamling; Digitalisering;

    Sammanfattning : In today's society, we can clearly observe a pattern where an increasing number of analog functions are being replaced by digital versions. Examples of paper-based functions that have been replaced by digital versions include invoices and public transportation tickets. LÄS MER

  7. 5. SMARTQUAL LITE : Assessing the Property Management’s Technological Service Quality of Office Buildings in Stockholm

    Master-uppsats, KTH/Fastighetsföretagande och finansiella system

    Författare :David Lindström; [2023]
    Nyckelord :PropTech; Smart Buildings; Smart Real Estate; Property Management; Service Quality; Customer Experience; Tenant Satisfaction; PropTech; Smarta byggnader; Smarta fastigheter Fastighetsförvaltning; Servicekvalitet; Kundupplevelse Hyresgästnöjdhet;

    Sammanfattning : This master's thesis presents the development of a conceptual model, SMARTQUAL LITE, designed to measure and evaluate the quality of services delivered by smart buildings. The purpose of this research is to provide a foundation for a comprehensive service quality model, SMARTQUAL, enabling smart building service providers to enhance their service offerings and effectively meet tenant demands. LÄS MER