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Visar resultat 1 - 5 av 31 uppsatser som matchar ovanstående sökkriterier.

  1. 1. Study of AI Service Providers in IT Consulting, Marketing, and Law

    Master-uppsats, KTH/Skolan för industriell teknik och management (ITM)

    Författare :Aren Hovsepyan; Kevin Johansson; [2023]
    Nyckelord :Artificial Intelligence; AI; professional service firms PSFs ; AI services; IT consulting; marketing; legal services; Gioia analysis; sector-specific analysis of AI services; automation; augmentation; intermediaries; Artificiell intelligens; AI; professionella tjänsteföretag PSFs ; AI-tjänster; IT-rådgivning; marknadsföring; juridiska tjänster; Gioia analys; sektorspecifik analys av AI-tjänster; automatisering; augmentation; mellanhänder;

    Sammanfattning : This study employs a Gioia analysis to investigate the AI services offered within three distinct professional service sectors in Sweden: IT consulting, marketing, and legal services. Utilizing a list of companies from a prior KTH project and publicly accessible information, we applied a cross-sectoral Gioia analysis to systematically categorize, compare, and understand the types of AI services provided and how these offerings differ between sectors. LÄS MER

  3. 2. Lorenz Curve for Profitable Insurance Portfolio Management

    Master-uppsats, KTH/Matematik (Avd.)

    Författare :Gustaf Törner; Erik Sävenäs; [2023]
    Nyckelord :Lorenz curve; Gini index; multi-linerar regression analysis; Box-Cox; Insurance; Lorenzkurva; Gini index; multi-linjär regressionsanalys; Box-Cox; Försäkring;

    Sammanfattning : Since its introduction by Max Otto Lorenz, the Lorenz curve has been utilizedin several financial contexts. By using regression analysis to approximate theclaim cost of policyholders, a vector consisting of policyholder characteristics canbe obtained. LÄS MER

  4. 3. Den digitala bankverksamhetens påverkan på bankmedarbetares arbetstillfredsställelse

    Kandidat-uppsats, Högskolan i Skövde/Institutionen för handel och företagande

    Författare :Shamiran El Yokhana; Poles Nicole; [2022]
    Nyckelord :Digitalization; digital technology; digitalized customer meeting; job satisfaction; Digitalisering; digital teknik; digitaliserat kundmöte; arbetstillfredsställelse;

    Sammanfattning : Digitaliseringen har haft en stark inverkan på banksektorn de senaste decennierna. Med hjälp av den digitala tekniken kan bankkunder numera utföra ett flertal bankärenden på egen hand utan att behöva besöka ett bankkontor, vilket resulterat i en minskad interaktion mellan bankmedarbetare och kunder. LÄS MER

  5. 4. Managing Product Allocation in a Scarce and Uncertain Supply Chain : Activities in a FMCG Company

    Master-uppsats, KTH/Skolan för industriell teknik och management (ITM)

    Författare :Adam Wikensten; [2022]
    Nyckelord :Product Scarcity; Product Allocation; FMCG; Supply Chain; CRM; Produktbrist; Produktallokering; FMCG; Leverantörskedja; CRM;

    Sammanfattning : This case study is investigating the challenge of managing product scarcity in the supply chain by allocating scarce products to customers while maintaining customer relationships in the Fast-Moving Consumer Goods (FMCG) sector. Previous solutions on how to manage the situation of allocating scarce products have been inadequate, highly manual, and timeconsumingwork for all stakeholders. LÄS MER

  7. 5. A Cloud-based Business Process Automation Platform for Customer Interaction : Research, development, integration, deployment and test of a Business Process Automation platform to manage company customer relations through the cloud.

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Nicola Fiorello; [2021]
    Nyckelord :Business process management; Cloud deployment; Smart customer interaction.; Distribuzione su cloud; Gestione di processi aziendali; Interazione intelligente con i clienti.; Affärsprocesshantering; molndistribution; smart kundinteraktion.;

    Sammanfattning : Customer relationship management is a crucial point of many businesses, and is often characterized by repetitive and monotonous actions carried out by operators. The evolution of technology, in this regard, is leading to a highly multi-channel scenario, where the entire history of interactions between the company and the customer is fragmented across different services and communication tools. LÄS MER