Sökning: "Heidi Pedersen"
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1. The Value of Feedback : Improvements based on the Voices of Customers & Dealers
Magister-uppsats, Handelshögskolan BBSSammanfattning : This thesis investigates the utilization of customer and dealer feedback within organizations. Only few companies seem to fully exploit the valuable information they receive on customer and dealer opinions and preferences. LÄS MER
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