Sökning: "Heléen Hafstrand"

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  1. 1. Kommunicera mera - En studie som belyser människans behov av erkänsla i samband med arbetsplatskonflikter

    Kandidat-uppsats,

    Författare :Ulrika Abraham; Heléen Hafstrand; [2011-08-10]
    Nyckelord :workplace conflict; psychosocial working environment; communication; relation; acknowledgement;

    Sammanfattning : The aim of the study is to investigate conflicts in working lifefrom an individual and a relational perspective, as well as to illustrate how a conflict is handled as part of a work organisation and a working environment. When a person experiences a conflict at work what do these experiences involve and how do they affect the well-being of the person involved and the picture he or she has of him or herself? How does a workplace conflict develop over time and how can we understand its origin and course? How do individuals experience the way a conflict is handled in a workplace in relation to the structure of the organisation and leadership? The study is based on a qualitative interview method with three individuals who have experienced workplace conflict. LÄS MER