Sökning: "Jacob Björkman"

Visar resultat 1 - 5 av 6 uppsatser innehållade orden Jacob Björkman.

  1. 1. AI Chatbots and Customer Loyalty among Gen Z

    Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/Företagsekonomi

    Författare :Jacob Björkman; Maja Jansson; [2023]
    Nyckelord :AI Chatbot; Customer loyalty; Gen Z Attribute;

    Sammanfattning : The digitalization of society is a major trend that is currently transforming the businesslandscape (Parviainen et al., 2017, p. 63). Within this digital era, the AI chatbot hasemerged (Hsu & Lin, 2023, p. LÄS MER

  3. 2. Investigation of defective products and how to reduce them : A case study at a Scandinavian plastic manufacturer

    Kandidat-uppsats, Jönköping University/JTH, Logistik och verksamhetsledning

    Författare :Jacob Björkman; Sebastian Wisén; [2020]
    Nyckelord :;

    Sammanfattning : Purpose – The purpose of the research is to explore how defective parts and products affect the sustainability aspect of manufacturing companies and how defects can be reduced.    Method – To reach the purpose of the study, a single case study and literature review have been conducted. LÄS MER

  4. 3. Utveckling av Skyddsventil till Ozongenerator

    Kandidat-uppsats, Malmö universitet/Fakulteten för teknik och samhälle (TS)

    Författare :Viktor Billberg; Jacob Björkman; [2019]
    Nyckelord :Ozonegenerator; Protection Valve;

    Sammanfattning : Ozongeneratorer ¨ar v¨aldigt anv¨andbara vid reng¨oring och kan appliceras p˚a en m¨angd olika s¨att, bland annat rening av vatten. F¨oretaget Primozone utvecklar konkurrenskraftiga ozongeneratorer. Vid de system d¨ar ozonet tills¨atts direkt i vattnet kan ett bak˚atfl¨ode ske vid maskinfel. LÄS MER

  5. 4. Evaluation of the Effects of Different Preprocessing Methods on OCR Results from Images with Varying Quality

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Jacob Björkman; [2019]
    Nyckelord :;

    Sammanfattning : Counterfeited products present a serious problem in many aspects of society. More specifically, counterfeited mechanical components in machines and structures can cause great health risks. For consumers it can be very difficult to identify a counterfeited product, and many industries try to find ways to easily detect a counterfeit. LÄS MER

  7. 5. Identifying initial contacts and their functions within the service encounter

    Master-uppsats, Karlstads universitet/Handelshögskolan (from 2013)

    Författare :Jacob Grentzelius; Filip Björkman; [2018]
    Nyckelord :Service encounter; initial contact; interaction; frontline employee; verbal and nonverbal communication; improvisation; personalization;

    Sammanfattning : Purpose – The aim of this paper is to create an understanding of what types of initial contacts exist within the service encounter and their functions for the interaction. Design/methodology/approach – To study the initial contact between the employee and the customer, we have used a qualitative approach where observations were the data collecting method. LÄS MER