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1. The Recently University Graduated Employees' Experience with the Starbucks Brand in Thailand
Magister-uppsats, Akademin för hållbar samhälls- och teknikutvecklingSammanfattning : Strategic Question: How Starbucks should improve coffee business in order to reach more the recently university graduated employees in Thailand? Research Question: How the positive and negative experience of the recently university graduated employees with Starbucks brand in term of total perceived quality and sensory system? Purpose: The purpose of this research is to study the recently university graduated employees’ experience in Thailand by using total perceived quality and sensory system as the criteria to measure. Method: This research is mainly based on qualitative approach using interview method as primary data. LÄS MER