Sökning: "Jenet Agbor"
Hittade 1 uppsats innehållade orden Jenet Agbor.
1. The relationship between customer satisfaction and service quality : a study of three service sectors in Umeå
Master-uppsats, Handelshögskolan vid Umeå universitetSammanfattning : It is obvious that customers are important stakeholders in organizations and their satisfaction is a priority to management. Customer satisfaction has been a subject of great interest to organizations and researchers alike. In recent years, organizations are obliged to render more services in addition to their offers. LÄS MER
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