Sökning: "Johanna Dalentoft"

Hittade 1 uppsats innehållade orden Johanna Dalentoft.

  1. 1. Collecting and Integrating Customer Feedback: A Case Study of SaaS Companies Working B2B

    Master-uppsats, Lunds universitet/Produktionsekonomi

    Författare :Oscar Ahlgren; Johanna Dalentoft; [2020]
    Nyckelord :Software-as-a-Service; SaaS; customer feedback collection; B2B; user input; Technology and Engineering;

    Sammanfattning : Even though companies are aiming for an agile way of working, and by that mainly focusing on providing value to their customers, it is challenging to get accurate customer data. Software companies are struggling in effectively and efficiently integrating customer feedback in their development processes. LÄS MER