Sökning: "Konversationsgränssnitt"

Visar resultat 1 - 5 av 6 uppsatser innehållade ordet Konversationsgränssnitt.

  1. 1. Chatbotar ur ett UX-perspektiv : En undersökning i hur användarupplevelsen påverkas av chatbotar på svenska webbplatser

    Kandidat-uppsats, Högskolan i Borås/Akademin för bibliotek, information, pedagogik och IT

    Författare :Elin Enéus; Stina Kaloczy; [2022]
    Nyckelord :Chatbots from a UX perspective - A study on how the user experience is affected by chatbots on Swedish websites; Chatbot; användarupplevelse; UX; användbarhet; AI; kundservice; konversationsgränssnitt;

    Sammanfattning : Det blir mer uppenbart att många företag allt oftare väljer att använda sig av chatbotar. Främst gäller detta kundcentrerade sidor inom exempelvis e-handel där chatboten agerar som ett verktyg för att underlätta för kundtjänsten genom att kunna svara på enklare frågor. LÄS MER

  3. 2. User Centred design of Conversational UI for Wealth Management Customers

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Ketaki Uma; [2019]
    Nyckelord :Trust; Conversational UI; Wealth Management; HCI;

    Sammanfattning : Conversational UI (CUI) like voice assistant and chatbot are being introduced to provide 24x7 enquiry response, advice and technical support. This study aims at assessing User Experience related factors, which reinforce Trust between Wealth Management customer and the CUI in tasks normally performed by Relationship Managers. LÄS MER

  4. 3. Intent classification through conversational interfaces : Classification within a small domain

    Kandidat-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Sasa Lekic; Kasper Liu; [2019]
    Nyckelord :Intent classification; input categorisation; conversational interfaces; SVM; Word2Vec; BERT; small domain; Avsiktsklassificering; input kategorisering; conversational interfaces; SVM; Word2Vec; BERT; begränsad domän;

    Sammanfattning : Natural language processing and Machine learning are subjects undergoing intense study nowadays. These fields are continually spreading, and are more interrelated than ever before. A case in point is text classification which is an instance of Machine learning(ML) application in Natural Language processing(NLP). LÄS MER

  5. 4. Talking to Everything : Conversational Interfaces and the Internet of Things in an office environment

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Malin Augustsson; [2019]
    Nyckelord :Conversational user interfaces; chatbots; human-computer interaction; Internet of Things; HCI; IoT; smart office;

    Sammanfattning : This paper presents Cyberbot, a conversational user interface (CUI) designed to be used for information retrieval and interaction with smart Internet of Things (IoT) devices (smart objects), in an office environment. Built through the Research Through Design method, tested together with a selection of smart objects, the artifact was used to explore how CUIs can help office workers in their everyday working activities and the impact they can have on the usability in interaction with IoT, as opposed to more commonplace types of interfaces. LÄS MER

  7. 5. Clustering of short sentences through representation of text data

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Maxime Houé; [2019]
    Nyckelord :;

    Sammanfattning : Natural Language Processing has developed in the past few years very quickly.Numerous new applications emerged from new methods, notably involved bythe creation of the popular word embedding Word2Vec created by a team ofGoogle researchers. One of these new applications is the chatbot technology. LÄS MER