Sökning: "Kristine Lorentzson"

Hittade 1 uppsats innehållade orden Kristine Lorentzson.

  1. 1. När medborgaren blir en kund - vad händer då med det gemensamma bästa?

    Magister-uppsats, Lunds universitet/Statsvetenskapliga institutionen

    Författare :Kristine Lorentzson; [2005]
    Nyckelord :Customer; Exit; Voice; Democracy; New Public Management; Political and administrative sciences; Statsvetenskap; förvaltningskunskap; Law and Political Science;

    Sammanfattning : In the late 20th century there has been some changes in the public sector. These changes are described as New Public Management. When ideas from the private market is transferred to the public sector, for example to regard citizens as cus-tomer. Central in this paper is the use of term customer in the Swedish public sec-tor. LÄS MER