Sökning: "Kristoffer Skalsky"

Hittade 1 uppsats innehållade orden Kristoffer Skalsky.

  1. 1. Measuring Customer Satisfaction - A study regarding measuring customer satisfaction at Volvo Penta's authorized dealers

    Kandidat-uppsats, Göteborgs universitet/Företagsekonomiska institutionen

    Författare :Martina Andersson; Kristoffer Skalsky; [2017-07-06]
    Nyckelord :;

    Sammanfattning : Nowadays measuring customer satisfaction constitutes an important part of a company’s business since it provides valuable information about customers' expectations, preferences and experiences. By measuring customer satisfaction, a company can gain essential insights on how to improve their business. LÄS MER