Sökning: "Lean-service"

Visar resultat 1 - 5 av 40 uppsatser innehållade ordet Lean-service.

  1. 1. Hur kan Lean service management användas för att förbättra kundnöjdhet och effektivisera produktion- och uppföljningsskedet av byggprocessen?

    Kandidat-uppsats, Malmö universitet/Institutionen för Urbana Studier (US)

    Författare :André Andersson; Elias Strandell; [2023]
    Nyckelord :Lean; Waste management; Lean service management; Customer satisfaction; Construction; Real estate companies;

    Sammanfattning : The purpose of the study is to contribute to an increased understanding of the application of Lean service management in the production and monitoring phase of the construction process within real estate companies. The research questions investigate how Lean service management can improve customer satisfaction and efficiency, what obstacles can arise during implementation, and how Lean can develop in the future. LÄS MER

  2. 2. Hur kan banker effektivisera sin verksamhet genom att minska ineffektiv användning av resurser? : En studie om svenska bankers möjlighet att effektivisera sin verksamhet.

    Kandidat-uppsats, Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Författare :Victor Weideman; Hannes Marklund; [2022]
    Nyckelord :Lean production; management service ; Muda; Kaizen; Resource based view; Lean production; management service ; Muda; Kaizen; Resource based view;

    Sammanfattning : Lean production har under lång tid haft en väsentlig koppling till Toyota Production System (TPS) som förknippas med tillverkningsindustrin. Vid senare skede har lean production utvecklats och format sig till tjänsteföretag i form av “lean service” som bankbranschen har fått fäste om. LÄS MER

  3. 3. Icke-värdeskapande aktiviteter inom byggservice : En fallstudie av Snitek AB

    Kandidat-uppsats, Högskolan i Gävle/Industriell ekonomi

    Författare :Robin Hajo; Aram Sarkisjan; [2020]
    Nyckelord :Non-value adding activities; Lean; Lean service; Lean tools; Muda; 5S; Icke-värdeskapande aktiviteter; Lean; Lean service; Leanverktyg; Muda; 5S;

    Sammanfattning : Background: The literature on lean service and practical implementation of lean service is very thin, as the use of lean as a tool in service-oriented companies is not as well established as in the industrial and manufacturing sectors. This has created an interest in us to investigate how lean service and lean tools can be adapted to be used in the construction industry. LÄS MER

  4. 4. The Formulation of a Servitization Strategy for Prefabricated Modula Data Center Provision by Swedish Modules in Scandinavia

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Giulia Landi; [2018-08-02]
    Nyckelord :servitization; product-service system; prefabricated modular data centers; lean service creation; drawbacks; core offering and supplementary;

    Sammanfattning : Increasingly more manufacturing companies are embracing a servitization strategy to remain competitive, surrounding their core products with many types of services that could potentially enhance the value perceived by customers, as well as establish long-term profitable relationship. Swedish Modules, which produces modules and already entered the market of Data Centers, is planning to move from its traditional business model to a servitized one. LÄS MER

  5. 5. SERVICE DEVELOPMENT IN A LARGE MANUFACTURING FIRM; A qualitative study of how the NBCS team at Volvo Cars can work with service development from a perspective of user-oriented approaches

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Sara Liljenström; Tilda Wikner; [2017-09-14]
    Nyckelord :Servitization; Service development; User-oriented approaches; Lean start-up; Design thinking; Lean service creation; Service development process;

    Sammanfattning : The environment for manufacturing firms is changing due to numerous factors, and the firms can no longer compete by solely offering physical products. Servitization is the process where manufacturing firms transform to compete through both physical products and services. Therefore, it is essential to have a process for developing services in place. LÄS MER