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1. Maintaining Values: Institutional Work in the Social Services
Master-uppsats, Göteborgs universitet/Graduate SchoolSammanfattning : This study investigates how front-line employees engage in institutional work to maintain their ‘client-focused’ value. By conducting a single-case study of a Social Service department within a Swedish middle-sized municipality, we find both individual and collective efforts to be successful in maintaining the value. LÄS MER
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