Sökning: "Lind and Strömsten"

Hittade 5 uppsatser innehållade orden Lind and Strömsten.

1. 1. Customer Accounting in Business Networks

   Kandidat-uppsats, Uppsala universitet/Företagsekonomiska institutionen

   Författare :Ebba Lind; Anna Sund; [2014]
   Nyckelord :customer accounting; customer relationships; recourse interfaces; industrial network approach;

   Sammanfattning : The constellation of the customer base has implications for the company’s future survivability. Within the business-to-business markets, the customer relationships are characterized by technical and organizational interfaces. LÄS MER

3. 2. Calculative devices: Accounting in its social context

   D-uppsats, Handelshögskolan i Stockholm/Institutionen för redovisning och finansiering

   Författare :Jesper Gustavsson; Oskar Vramsten; [2013]
   Nyckelord :Customer Accounting; Calculative devices; Total cost of ownership; Total value of ownership; Market-making;

   Sammanfattning : Customer accounting (CA) is associated with the financial measurement of customers (Lind & Strömsten, 2006). However the techniques have been criticized for not being involved in a dialogue with customers but instead "the customer is taken into account on terms determined by an accountant qua storyteller" (Roslender & Hart, 2010). LÄS MER

4. 3. Kundlönsamhetsanalys som avbildande kalkyl och medskapande praktik: En fallstudie av Billerud

   C-uppsats, Handelshögskolan i Stockholm/Institutionen för redovisning och finansiering

   Författare :Peter Chowra; Mikael Isaksson; [2011]
   Nyckelord :Customer accounting; Customer profitability; Customer relationships; Pulp and paper industry; Case study;

   Sammanfattning : In recent years, customer profitability has become a focal point of academic discussions on business performance. However, researchers remain divided as to how evaluation of customers ought to be conducted, resulting in uncertainty of how accounting systems should be adapted to prevailing conditions. LÄS MER

5. 4. Kundrelationer och kundlönsamhet: En fallstudie av ett modeföretag

   D-uppsats, Handelshögskolan i Stockholm/Institutionen för redovisning och finansiering

   Författare :Emily Ringström; Emelie Svensson; [2010]
   Nyckelord :Customer accounting; Customer profitability; Customer relationship;

   Sammanfattning : This thesis studies the customer relationships and customer accounting methods used by a Swedish fashion company. The aim is to test the empirical applicability of the relationship based framework developed by Lind and Strömsten and to explain potential differences between empirical observations and theory. LÄS MER

7. 5. Kundrelationer och Kundlönsamhetsbedömningar: En fallstudie inom telekom

   D-uppsats, Handelshögskolan i Stockholm/Institutionen för redovisning och finansiering

   Författare :Jesper Jarkvist; Magnus Grundberg; [2009]
   Nyckelord :customer relations; customer accounting; customer profitability; customer lifetime value;

   Sammanfattning : This paper examines the customer relationships of a telecom operator and how their customer accounting is done. The aim is to use the framework developed by Lind & Strömsten (2006) to categorize customer relationships and see to what extent the framework predicts which type of customer accounting method is used for each customer relationship. LÄS MER