Sökning: "Lovisa Sundin"

Hittade 2 uppsatser innehållade orden Lovisa Sundin.

  1. 1. Customer satisfaction and SST - How can these two factors come to be? : A quantitative research study on the impact of self service technology on customer satisfaction in the healthcare sector

    Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/Företagsekonomi

    Författare :Lovisa Sundin; Sai Bhalerao; [2022]
    Nyckelord :;

    Sammanfattning : The main purpose of conducting this study is to investigate the effects of factors capturingthe use of SST on attitude towards SST and customer satisfaction in the public healthcaresector. More specifically, the study examines the impact of technology readiness, needfor human interaction, perceived trust, perceived usefulness and perceived ease of use onattitude towards SST and customer satisfaction. LÄS MER

  2. 2. Barnens rum. En studie kring hur man planerar och resonerar för barnens plats i det fysiska biblioteksrummet

    Magister-uppsats, Institutionen för ABM

    Författare :Lovisa Sundin; [2006]
    Nyckelord :;

    Sammanfattning : .... LÄS MER