Sökning: "Nana Peter"
Hittade 1 uppsats innehållade orden Nana Peter.
1. A study based on Kano model to improve satisfaction of students at university libraries in Sweden
L3-uppsats,Sammanfattning : This paper designed the questionnaire for the case and combines the Kano Model with the LibQUAL+TM model to understand the students’ perception and expectation of the library service quality in Sweden. Also, find a specific way to improve the satisfaction of the students. .. LÄS MER
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