Sökning: "New Service Development NSD"

Visar resultat 6 - 10 av 11 uppsatser innehållade orden New Service Development NSD.

1. 6. Proactive & Reactive Customer Integration during New Service Development Process : A Qualitative Case Study of the Service Industry (TSP’s) in the Småland Region of Sweden 

   Kandidat-uppsats, Institutionen för marknadsföring (MF)

   Författare :Innocent Chijioke Mbachu; [2013]
   Nyckelord :Business and Economics;

   Sammanfattning : Title Proactive and Reactive Customer Integration during New Service Development Process: A qualitative case study of the service industry (TSP’s) in the Småland Region of Sweden. Author Mbachu, Chijioke Innocent Tutor Soniya Billore PhD. Examiner Rana Mostaghel PhD. LÄS MER

3. 7. STUDY OF INTEGRATED TICKETING SYSTEM OF PUBLIC TRANSPORT IN JAKARTA VS VARMLAND, SWEDEN : A Case Study of TransJakarta Busway and Commuter Train Jabodetabek with Varmlandstrafik AB and Karlstad Buss

   Magister-uppsats, Fakulteten för ekonomi, kommunikation och IT

   Författare :Teguh Himawan Ronggosusanto; [2013]
   Nyckelord :;

   Sammanfattning : The heightened mobility of people in the DKI Jakarta province andsurrounding area requires balance of the development public transport services.One of service attributes in public transportation is ticketing system. Currently,the ticketing system in Jakarta needs to be improved and still not integrated. LÄS MER

4. 8. Managing New Service Development through Relationship Marketing.- : An application of Six Sigma DMAIC methodology in a Telecom Company.

   Master-uppsats, KTH/Industriell Management

   Författare :Maria Fernanda Eliopoulos; [2012]
   Nyckelord :New Service Development NSD ; Relationship Marketing; DMAIC OF Six Sigma; Critical To Quality CTQ ; Voice of the Customer VOC ; Customer Satisfaction; Scenario 1 “Standard Services”; Scenario 2 “Special Solutions”.;

   Sammanfattning : Customer-oriented processes are essential to achieve customer satisfaction. This research describes the application of the concepts of Relationship Marketing as a starting point in the process of developing new services in a telecommunications service provider in Spain. LÄS MER

5. 9. New Service Development : of SMS-lending companies in Sweden

   Magister-uppsats, Ekonomihögskolan, ELNU

   Författare :Henrik Wapner; Juan Calcerrada; [2011]
   Nyckelord :innovation; new service development; barriers; SMS-lending; Sweden;

   Sammanfattning : Master Thesis Linnaeus University, School of Business and Economics, Växjö, Sweden Authors: Juan Calcerrada, Henrik Wapner Tutor: Sarah Philipson Title: New service development of SMS-lending companies in Sweden Introduction: Many customers started to get into debt from taking sms-loans during the last years with the news being highlighted in media frequently. After the financial crisis in 2008, new laws & regulations were imposed on the sms-lending companies. LÄS MER

7. 10. Toward service orientation in manufacturing firms : Requirements and challenges for innovation and new service development process The case of Ericsson AB

   Master-uppsats, Projekt, innovationer och entreprenörskap; Tekniska högskolan

   Författare :Saeed Khanagha; Behbood-Benny Borghei; [2011]
   Nyckelord :New service development process; Service innovation; Knowledge management for services; Service typology; NSD effectiveness;

   Sammanfattning : Moving toward services business is more than just a new source of revenue for the manufacturing firms. Increased competition blended with ever increasing demands from customers makes the transition toward services an essential shift for competitiveness and survival of manufacturing companies. LÄS MER