Sökning: "Niklas Vernersson"

Hittade 2 uppsatser innehållade orden Niklas Vernersson.

  1. 1. Extrinsic or Intrinsic Motivation to Implement a Quality System and The Effect On Customer Satisfaction. : A study of ISO 9000 certified companies 

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Författare :Oskar Stigsson; Niklas Vernersson; [2016]
    Nyckelord :Extrinsic motivation; Intrinsic motivation; Customer satisfaction; Implementation; ISO 9000.;

    Sammanfattning : Introduction: In order to maintain strong relationships with customers, a lot of firms have invested in improving quality; this has led to an increase of quality programs. One of the most prominent quality standards is the ISO 9000 series, however prior research has different views whether or not the standards are beneficial. LÄS MER

  2. 2. Du tysta, ej glädjerika sköna. Betydelsen av kommunikationsutbildning för att utbilda bättre ledare.

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Författare :Sara Rywe; Niklas Vernersson; [2015]
    Nyckelord :communication; business schools; transformational leadership;

    Sammanfattning : Every year, reports are published that shows how universities fail to meet the demand from companies who are looking to hire students with solid communication skills. At the same time, the importance of communication for effective leadership is constantly increasing. LÄS MER