Sökning: "Pauline Thornberg"

Hittade 1 uppsats innehållade orden Pauline Thornberg.

  1. 1. Med Lean i bagaget - En studie om Leans förmåga att öka produktiviteten av en bagagehanteringsprocess

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Författare :Sara Ekwall; Pauline Thornberg; [2014]
    Nyckelord :Lean; Service; Productivity; Efficiency; Quality;

    Sammanfattning : Although Lean has received an increased amount of attention in the service context, research still has not established how successfully Lean manages to increase service productivity; since service productivity consists of both efficiency and quality. Research regarding productivity discusses the risk of a tradeoff between efficiency and quality in service production processes. LÄS MER