Sökning: "Peter Engberg"
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1. How to develop an administration tool to fit first-time user who lack expertise knowledge
Kandidat-uppsats, Lunds universitet/Ergonomi och aerosolteknologiSammanfattning : The purpose of this bachelor thesis is to develop an administration tool that will be used by a helpdesk in IKEA IT. The helpdesk members have a lot of responsibilities and have to perform various tasks on a daily basis, thus the goal is to develop an administration tool that has an interface which allows a helpdesk member to perform basic tasks without needing any prior education or experience of the tool. LÄS MER
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