Sökning: "Pontus Govenius"

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  1. 1. Expect the Unexpected: Measuring Noise & Bias in the Credit Assessment Process

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Jacob Skoglund; Leonard Ekberg; Pontus Govenius; [2022]
    Nyckelord :mortgage; credit assessment; loan officer; decision-making; bias; noise; kreditgivningsprocess; kredithandläggare; beslutsfattande; Business and Economics;

    Sammanfattning : The purpose of the thesis is to measure how bias impacts loan officers’ decision-making upon assessing mortgage applications and the level of noise embedded within the process. Quantitative data were collected from 15 loan officers working at three different branches at Handelsbanken answering a questionnaire based on fictional mortgage applications. LÄS MER