Sökning: "Rebecka Rosenqvist"

Hittade 1 uppsats innehållade orden Rebecka Rosenqvist.

  1. 1. Individualisation of a Driver Coaching Service : Combining Design Ethnography and Service Design to Gain Insights About the Coaches’ Role and Activities

    Master-uppsats, Linköpings universitet/Institutionen för datavetenskap

    Författare :Rebecka Rosenqvist; Maria Wikström; [2018]
    Nyckelord :Scania; driver coaching; service design; design ethnography; visualisations; individualisation; feedback; coaching; driving behaviour; design with intent; observations; coaches; truck drivers; design proposal;

    Sammanfattning : Services surround us every day and companies all over the world have to adapt to the demand of services to make their products more successful and attractive. This master thesis has, on behalf of Scania in Södertälje, Sweden, focused on the service Driver coaching, a service where drivers are dedicated a personal coach who gives regular calls to the drivers. LÄS MER