Sökning: "Return intentions"

Visar resultat 1 - 5 av 26 uppsatser innehållade orden Return intentions.

  1. 1. Unpacking Fast Fashion E-tail Returns : A Qualitative study of Environmental Awareness in Return Behaviors of Fast Fashion E-tail

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Författare :Veronica Nässlander; Lisa Björkegren; [2023]
    Nyckelord :Fast Fashion; E-tail; Return Behavior; Consumption; Environmental Awareness; Sustainability; Sustainable Attitudes.;

    Sammanfattning : Online consumption and e-tail have clearly increased in recent years, largely sinceaccessibility is an advantage that consumers notice as beneficial. The availability of e-tail has also received clear environmental disadvantages, as returns are an inevitable part of online orders. LÄS MER

  2. 2. Return for Free or Charge a Fee? - An experimental study of how a free return policy influences Swedish consumers' product quality perception and return intention in e-commerce

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Författare :Bianca Johansson; Helena Zhang; [2022]
    Nyckelord :Customer returns; Product returns; Return policy leniency; Free return policy; Return intentions;

    Sammanfattning : As the e-commerce market is rapidly growing and the number of retailers offering a free return policy is on the rise, the issue of increased customer returns and their effects on consumer cognition and behavior needs to be addressed. Therefore, the purpose of this study is to gain insights on how a free return policy affects the product quality perception of Swedish consumers in an e-commerce setting, both in the pre-purchase and the post-purchase stage. LÄS MER

  3. 3. Kritiska faser i samverkan : En studie om logiker, spänningar och vakuum i institutioners samverkan kring skolgång för placerade barn och unga

    Master-uppsats, Uppsala universitet/Institutionen för pedagogik, didaktik och utbildningsstudier

    Författare :Annika Davén; [2022]
    Nyckelord :collaboration; placement in out-of-home-care; schooling; institutional logics; institutional void; samverkan; placerade barn och unga; skolgång; institutionella logiker; institutionella vakuum;

    Sammanfattning : The aim of this study is to contribute to an understanding of the need for collaboration in creating education plans and school placements for children and youth placed in out-of-home care. By interviewing nine representatives from social services, the municipal education department and primary and secondary schools, this study addresses tensions that arise in school planning in the critical phases for this target group: prior to placement in out-of-home-care and upon return home. LÄS MER

  4. 4. Decision-Making and Destination Selection Among Albanian Emigrants : Mixed-method research of undocumented Albanians - The case of the United Kingdom

    Master-uppsats, Malmö högskola/Institutionen för globala politiska studier (GPS); Malmö universitet/Malmö Institute for Studies of Migration, Diversity and Welfare (MIM)

    Författare :Dorisa Muca; [2022]
    Nyckelord :undocumented Albanians; destination-selection; decision-making; United Kingdom; mixed methods;

    Sammanfattning : In this study, Albanian migrants' choices to settle in the UK are addressed. The leading question is why they migrate from Albania and why they choose to enter the UK clandestinely instead of other European countries, where they can travel with a passport (do not need a Visa). LÄS MER

  5. 5. To Return or Not to Return - A Quantitative Study on the Effects of Alternatives to Free Return Policies

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Författare :Beatrice Borgh; Anastasia Hjelm; [2022]
    Nyckelord :Attitude; Intention; Sustainability Perception; Returns; Return Policies;

    Sammanfattning : Fashion e-commerce is growing rapidly and poses a big threat to the environment by being accountable for 10% of humanity-caused greenhouse gas emissions. Despite this, customers continue to purchase, and return, more items from online fashion retailers than ever. LÄS MER