Sökning: "SRP"

Visar resultat 1 - 5 av 38 uppsatser innehållade ordet SRP.

1. 1. After-Market Spare Parts Forecasting at Sandvik Stationary Crushing & Screening

   Master-uppsats, Lunds universitet/Produktionsekonomi

   Författare :Artur Jusopov; Arian Marofkhani; [2022]
   Nyckelord :Forecasting; Intermittent Demand; Spare Parts; After-Market; Crostons; Exponential Smoothing; Hierarchical Forecasting; Technology and Engineering;

   Sammanfattning : Title: After-Market Spare Parts Forecasting at Sandvik Stationary Crushing & Screening. Authors: Arian Marofkhani and Artur Jusopov Supervisors: Professor Gudrun Kiesmüller, Lund University, Faculty of Engineering, Division of Production Management. Macarena Ribalta, Planning & Logistics Manager, Sandvik Stationary Crushing & Screening. LÄS MER

3. 2. Reaching the Service Recovery Paradox : Using the Anchoring Effect to Reduce Required Monetary Compensation

   Kandidat-uppsats, Högskolan i Gävle/Avdelningen för ekonomi

   Författare :Jesper Björkman; Nathalie Kron; [2022]
   Nyckelord :service failure; service recovery; service recovery paradox SRP ; anchoring effect; cognitive bias;

   Sammanfattning : Aim: When service failures occur, companies must use service recovery actions to recover customer satisfaction. The service recovery paradox refers to the paradox which occurs when a customer is more satisfied after successful service recovery, than they would have been if no failure had occurred. LÄS MER

4. 3. The role of bed sediments for sorption of phosphorus in remediated ditches in Sweden

   Uppsats för yrkesexamina på avancerad nivå, SLU/Dept. of Soil and Environment

   Författare :Linus Holgersson; [2022]
   Nyckelord :Phosphorus; Two-stage ditch; Equilibrium phosphate concentration; Phosphorus retention; Eutrophication; Soluble reactive phosphorus;

   Sammanfattning : Human activities have increased nutrient losses to agricultural ditches and streams, including phosphorus. Phosphorus leakage leads to a worsening of water quality in downstream ecosystems, including lakes and seas. In addition, higher phosphorus concentrations lead to eutrophication, which negatively affects aquatic systems. LÄS MER

5. 4. Where Service Recovery Meets its Paradox : A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry

   Kandidat-uppsats, Högskolan i Gävle/Företagsekonomi

   Författare :Andreas Edström; Beatrice Nylander; [2021]
   Nyckelord :service failure; service recovery; service recovery paradox; service recovery hotel industry; customer satisfaction;

   Sammanfattning : Title: Where Service Recovery Meets its Paradox - A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry  Level: Student thesis, final assignment for Bachelor Degree in Business Administration  Author: Beatrice Nylander & Andreas Edström  Supervisor: Patrik Sörqvist  Date: 2021 – June  Aim: The purpose of this study was to, within the hotel industry, investigate at what level of service recovery the service recovery paradox will come into existence.  Method: Two surveys have been conducted where 190 respondents were introduced to a scenario- based service failure in the hotel industry. LÄS MER

7. 5. Kombinationsmolekyler för genterapi : Konjugat mellan peptider och oligonukleotider

   Kandidat-uppsats, Uppsala universitet/Institutionen för biologisk grundutbildning

   Författare :Amanda Gustafsson; Vincent Goijenfalk; Frida Kasselstrand; Vendela Werner; Astrid Ulveström; Astrid Ekman; [2021]
   Nyckelord :;

   Sammanfattning : The report examines how the market, as well as purification conditions, forpeptide-oligonucleotide conjugates look like today. These conjugates are intended to be usedin drugs to treat otherwise incurable diseases but so far these types of molecules are still intest-phases and no finished conjugate is on the market yet. LÄS MER