Sökning: "SVSM"

Hittade 1 uppsats innehållade ordet SVSM.

  1. 1. Effektivitetsförbättringar i interna serviceprocesser : En fallstudie inom massa- och pappersindustrin

    Kandidat-uppsats, Högskolan i Gävle/Industriell ekonomi

    Författare :Elina Björklund; Nina Gimström; [2017]
    Nyckelord :Value stream mapping; VSM; Service value stream management; SVSM; Lean Service; Lean; effektivitetsförbättringar; interna serviceprocesser; Lean; serviceprocesser; värdeflödesanalys;

    Sammanfattning : Effective and reliable delivery of services provides long-term performance to an organization. Inorder to create effective and reliable deliveries, activities that do not create value for the customer,namely the wastes, need to be reduced or eliminated. Value Stream mapping is a Leanmanagement tool that aims to clean processes from the wastes. LÄS MER