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  1. 1. Key Drivers for the Successful Outsourcing of IT Services

    Magister-uppsats, Blekinge Tekniska Högskola/Sektionen för management

    Författare :Senadin Alisic; Eirini Karapistoli; Adis Katkic; [2012]
    Nyckelord :key drivers; outsourcing; Information technology; quality of service; profitability; productivity; risk awareness;

    Sammanfattning : Background: Services are without doubt the driving force in today’s economies in many countries. The increased importance of the service sector in industrialized economies and its productivity rates are testified by the fact that the current list of Fortune 500 companies contains more service companies and fewer manufacturing companies than in previous decades. LÄS MER