Sökning: "Service Processes"
Visar resultat 21 - 25 av 939 uppsatser innehållade orden Service Processes.
21. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company
Magister-uppsats, Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)Sammanfattning : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. LÄS MER
22. A investigative study of social security in Hammarby Sjöstad
Kandidat-uppsats, KTH/Urbana och regionala studierSammanfattning : The conducted study has illuminated and examined Hammarby Sjöstad district administration's strategic use of the concept of "security" as a central part of their overall sustainability efforts. Hammarby Sjöstad, a prominent neighborhood in Stockholm, has established itself as an exemplary example of how urban development can integrate sustainability, environmental awareness, and quality of life. LÄS MER
23. Corporate Sustainability Due Diligence : the Swedish Quick Service Restaurant Sector
Master-uppsats, SLU/Department of Molecular SciencesSammanfattning : This thesis project looked at the preparedness of the Quick Service Restaurant Sector (QSRS) in Sweden for the introduction of a new EU law in 2024, the Corporate Sustainability Due Diligence Directive (CSDDD). Food systems play a major role in the climate crisis, contributing up to one third of all greenhouse gas emissions, with the QSRS playing a significant role in this across the globe. LÄS MER
24. Minoritetsfällan –Identitetsskapande journalistikmed bristfälliga resurser : En kvalitativ intervjustudie om hur processerna i SverigesRadio Finskas redaktion påverkade rapporteringen av Riksdagsvalet 2022
Master-uppsats, Stockholms universitet/JMKSammanfattning : Previous research shows that, despite the strengthening impact that minority journalism hason the identity and language of minorities, the resources to produce such journalism aresmall in comparison to mainstream offices. This lack of resources has proven to have aneffect on journalism (Moring 2007; Moring & Godenhjelm 2010). LÄS MER
25. Prediction Models for TV Case Resolution Times with Machine Learning
Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)Sammanfattning : TV distribution and stream content delivery of video over the Internet, since is made up of complex networks including Content Delivery Networks (CDNs), cables and end-point user devices, that is very prone to issues appearing in different levels of the network ending up affecting the final customer’s TV services. When a problem affects the customer, and this prevents from having a proper TV delivery service in devices used for stream purposes, the issue is reported through a call, a TV case is opened and the company’s customer handling agents start supervising it to solve the problem as soon as possible. LÄS MER