Sökning: "Shams Ur Rehman"

Hittade 1 uppsats innehållade orden Shams Ur Rehman.

  1. 1. Patient Satisfaction Regarding Hospital Services : A study of Umeå hospital

    Master-uppsats, Handelshögskolan vid Umeå universitet

    Författare :Sayed Nasir Hussain; Shams Ur Rehman; [2012]
    Nyckelord :Patient satisfaction; Service quality; 5Q model; Trust; Reputation; Health care providers;

    Sammanfattning : Patients are the key stakeholders in health care providers and it is extremely important to increase their satisfaction level. Patient satisfaction is a subject of great interest to the health care providers and researchers alike. As there are a lot of factors related to health care providers that causes patient selection and rejection. LÄS MER