Sökning: "Support Ticket labeling"
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1. Automated Trouble Report Labeling : In The Telecom Industry
Uppsats för yrkesexamina på avancerad nivå, Uppsala universitet/Institutionen för informationsteknologiSammanfattning : Trouble reporting is a substantial component in any technical product's maintenance workflow. In this project, we investigated a set of methods for streamlining this workflow, using both software solutions and machine learning. The aim was to find a way of grouping trouble reports for easier analysis and other potential usecases down the line. LÄS MER
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