Sökning: "Susanna Wlosinska"

Hittade 1 uppsats innehållade orden Susanna Wlosinska.

  1. 1. Do Givers Really Gain? A study of relationship benefits and sacrifices in BNI a referral network organisation

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annika Andersson; Tina Ornstein; Susanna Wlosinska; [2009]
    Nyckelord :Referral networks; Relationship Marketing; BNI; Customer Satisfaction Index; CSI ; Management of enterprises; Företagsledning; management; Business and Economics;

    Sammanfattning : The purpose of this study is to explore how relationship benefits and sacrifices matter in relation to members of referral networks and how these aspects affect overall member satisfaction. This study has an explanatory research approach since it aims to, by testing hypotheses; explain the impact relationship benefits and sacrifices have on satisfaction. LÄS MER