Sökning: "Tingting Yang"

Hittade 1 uppsats innehållade orden Tingting Yang.

  1. 1. Differences Between Chinese and Franch Companies Regarding Total Quality Management : A Case Study of JKKR Co., Ltd and Veolia Water Group

    Kandidat-uppsats, Avdelningen för Industriell utveckling, IT och Samhällsbyggnad

    Författare :TINGTING YANG; YINGNAN SHAO; [2012]
    Nyckelord :Total quality management; cornerstones customer focus; process management; continuous improvement ; management system; management approach; customer relationship;

    Sammanfattning : There is a research about the essences and processes of Total Quality Management (TQM) implementation and its effects on organization performance. The results from the research report indicate that the adoption of TQM in China is extensive (Yusuf, Gunasekaran & Guo, 2007). LÄS MER