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1. Den stressade frontlinjebyråkraten : En kvantitativ studie om lärares stresshantering
Master-uppsats, Uppsala universitet/Statsvetenskapliga institutionenSammanfattning : Michael Lipsky states through his theory of street-level bureaucracy that teachers, among other street-level occupations, often work under a heavy workload due to parameters built into their occupations characteristics and limited resources. Lipsky says that street-level bureaucrats therefor under the influence of their works natural discretion tend to use client-processing strategies to lighten the pressure to make their work situation bearable. LÄS MER
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