Sökning: "adoption service"

Visar resultat 1 - 5 av 328 uppsatser innehållade orden adoption service.

  1. 1. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  3. 2. Optimizing Digital Transformation : Strategies for Private Banking in the Age of Technology

    Kandidat-uppsats, Uppsala universitet/Företagsekonomiska institutionen

    Författare :Rasmus Jämterud; Henrik Widell; [2024]
    Nyckelord :Private banking; Digital tools in banking; Banking industry trends; Relationship marketing; Technology acceptance model TAM ; Customer experience management CEM ;

    Sammanfattning : This thesis delves into the digital transformation of private banking, emphasizing the challenge of balancing technology with the personalized service that high-net-worth clients expect. Employing frameworks like Relationship Marketing, the Technology Acceptance Model, and Customer Experience Management, it examines the integration and impact of digital tools on client relationships and operational efficiency in private banking. LÄS MER

  4. 3. Comparative Study of the Role of Digital Technologies in Implementing Circular Economy Practices in Product-Service Systems (PSS) : An Analysis Across Varying Organizational Scales

    Master-uppsats, KTH/Produktionsutveckling

    Författare :Ajay Surya Gnaneswaran; [2024]
    Nyckelord :Product Service Systems; PSS; Circular Economy; CE; Digital Technology; DT; Industry 4.0; Circular Strategies; Barriers and Opportunities; Qualitative; Product-tjänste system; PSS; Digitala Teknologier; DT; Cirkulär Ekonomi; CE; Cirkulära Strategier; Industri 4.0; Utmaningar och Möjligheter; Kvalitativ.;

    Sammanfattning : This thesis investigates the integration of digital technologies (DT) within Product-Service Systems (PSS) and their role in promoting Circular Economy (CE) practices. Despite increasing recognition of digitalization in industries with PSS offerings, research on DT as a catalyst for CE, especially across organizations of various sizes, remains limited. LÄS MER

  5. 4. LP_MQTT - A Low-Power IoT Messaging Protocol Based on MQTT Standard

    Master-uppsats, Högskolan i Halmstad/Akademin för informationsteknologi

    Författare :Anchu Antony; Deepthi Myladi Kelambath; [2024]
    Nyckelord :;

    Sammanfattning : In the Internet of Things (IoT) era, the MQTT Protocol played a bigpart in increasing the flow of uninterrupted communication betweenconnected devices. With its functioning being on the publish/subscribe messaging system and having a central broker framework, MQTTconsidering its lightweight functionality, played a very vital role inIoT connectivity. LÄS MER

  7. 5. Service Adoption in The Agricultural Sector - A case study about the role of product-service offerings for Swedish cattle farmers

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Emma Larsson; John Larsson; [2023-07-19]
    Nyckelord :Agriculture; Cattle farmers; Business model change; Digital servitization; Product-service-software systems; Product-service adoption; Value co-creation; Servitization;

    Sammanfattning : Even in traditional sectors such as the agricultural sector, digitalization has significantly impacted operations. Because of the sector’s fundamental role in society, understanding this digital evolvement to support further development is of essence on a grand societal level. LÄS MER