Sökning: "after-sales service"
Visar resultat 1 - 5 av 33 uppsatser innehållade orden after-sales service.
1. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company
Magister-uppsats, Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)Sammanfattning : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. LÄS MER
2. Evaluation of Factors Affecting the Decision-Making Process of Sneaker Purchase among Chinese Post 90s Consumers
Kandidat-uppsats, Jönköping University/IHH, FöretagsekonomiSammanfattning : Title Evaluation of Factors Affecting the Decision-Making Process of Sneaker Purchase among Chinese Post 90s Consumers. Background Sneakers have become an essential part of the younger generation's wardrobe in today's society, reflecting the millennial drive for comfort and leisure. LÄS MER
3. Boost your spare parts supply - A case study on cooperation terms in the spare parts supply chain focused on the supplier-buyer dyad
Master-uppsats, Lunds universitet/Teknisk logistikSammanfattning : Purchasing has become an increasingly important function in manufacturing companies, as it accounts for a large extent of total spending and influences a company's competitive position. It is relevant for Tetra Pak, a global manufacturer of packaging and processing solutions, active since the 1950s. Tetra Pak has over 100. LÄS MER
4. How to improve the perceived service in the delivery chain of a multinational manufacturing firm
Master-uppsats, Lunds universitet/ProduktionsekonomiSammanfattning : As the world is changing rapidly in many ways, competition is getting increasingly fierce amongst manufacturing firms. As such, it has become more and more important for companies to properly understand the needs of their customers in order to provide enough value to be sufficiently competitive. LÄS MER
5. Survival in the Retail Apocalypse : A qualitative study about surviving the retail apocalypse as a retailer
Kandidat-uppsats, Högskolan Kristianstad/Fakulteten för ekonomiSammanfattning : The retail apocalypse has a significant impact on the retail sector as we know it. The retail apocalypse is the reason for a harsh economic climate for physical retail stores throughout the world. The purpose of this study was to examine how sales personnel in retail stores can act as a competitive advantage when facing the retail apocalypse. LÄS MER