Sökning: "appropriation warrants"

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  1. 1. WHAT CREATES TRUST FOR AN AUTHORITY. A qualitative comparative case study between authorities in Sweden

    Master-uppsats, Göteborgs universitet/Statsvetenskapliga institutionen

    Författare :Julia Lindholm; [2017-11-30]
    Nyckelord :trust; legitimacy; citizens; customer; authorities; government; appropriation warrants; annual reports; society;

    Sammanfattning : The focus of this thesis is how authorities communicate their mission in order to create trust and legitimacy among the citizens. The authorities that have been studied for this reason is the Swedish National Tax Board, the Swedish Public Employment Service and the Swedish Social Insurance Agency. LÄS MER