Sökning: "banking relationship with customers"
Visar resultat 16 - 20 av 83 uppsatser innehållade orden banking relationship with customers.
16. Är robotrådgivning framtidens nya investeringsrådgivare?
Kandidat-uppsats, Södertörns högskola/Institutionen för samhällsvetenskaperSammanfattning : Background Digitalization have been affecting the world industries the past years. With this, Banks have been digitizing their products and services for their customers to be competitive in the sector. The investment advisement has been a part of this digitization. Banks nowadays compete with robo-advising, which originates from the USA. LÄS MER
17. Kundförtroende inom digital bankverksamhet
Kandidat-uppsats, Karlstads universitet/Handelshögskolan (from 2013)Sammanfattning : During the last two decades, technological development and digitalization have had a major impact on societies worldwide. Industries have been forced to adapt to the technological development and implement new technology in order to remain competitive. LÄS MER
18. Impact of relationship marketing on customer loyalty in banking sector of UK.
Magister-uppsats, Högskolan i Gävle/FöretagsekonomiSammanfattning : Banking sector is one of the largest sectors dealing with individual customers directly and in fact the success and profitability of company is also based on the number of customer base and their level of transactions. The current banking industry is under immense pressure because now the customer switching is quite common but the banks are still trying to sustain their customer base by managing the customer loyalty program through effective customer relationship management. LÄS MER
19. Förtroende utan fysiska möten : En kvalitativ flerfallstudie om hur förtroende hos kunder påverkas av fenomenet E-banking
Magister-uppsats, Linköpings universitet/Institutionen för ekonomisk och industriell utvecklingSammanfattning : Bakgrund: Banksektorn agerar inom en föränderlig miljö där digitaliseringen driver utvecklingen framåt. Ökad digitaliseringen resulterar i nya direktiv och därmed en stark utveckling av fintech-lösningar. Utvecklingen av fintech har drivit fenomenet E-banking framåt då fler människor genomför sina bankärenden online. LÄS MER
20. Kartläggning av kundinflöde - En fallstudie om schemaläggning på en svensk telefonbank
Kandidat-uppsats, Göteborgs universitet/Företagsekonomiska institutionenSammanfattning : The banking industry is currently going through a big change where the traditional bank branches shut down in favour of meetings on digital platforms. In today's society, customers require fast service with high flexibility allowing them to conduct their banking business wherever and whenever they want. LÄS MER