Sökning: "bibliotekariers emotionella arbete"

Hittade 1 uppsats innehållade orden bibliotekariers emotionella arbete.

  1. 1. Professionella känslor : Bibliotekariers strategier för emotionellt arbete

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för kulturvetenskaper (KV)

    Författare :Sandra Näsman; Joel Tjerneld; [2021]
    Nyckelord :Emotionellt arbete; folkbibliotek; bibliotekarier; service; serviceyrke; bemötande; bibliotekariers emotionella arbete; roller; strategier; påverkningsfaktorer; känslor; känsloarbete;

    Sammanfattning : The purpose of this study is to illustrate the emotional labor of Swedish public librarians, find examples of strategies for emotional labor that librarians use, how personal attributes like being an introvert or an extrovert might influence these strategies and find out how guidelines and management affect the emotional labor of librarians. This is done by interviewing six public librarians who are working in different parts of Sweden, in differently sized libraries and with different amount of work experience. LÄS MER