Sökning: "chatbots"
Visar resultat 6 - 10 av 161 uppsatser innehållade ordet chatbots.
6. CHATBOT TO SUPPORT LEARNING AMONG NEWCOMERS IN CITIZEN SCIENCE
Master-uppsats, Göteborgs universitet/Institutionen för pedagogik, kommunikation och lärandeSammanfattning : Purpose: Citizen Science (CS) can be defined as the intentional involvement of the public as volunteers in scientific activities or research. Participation in CS can be described as a learning process, but long-term engagement of volunteers is hard to sustain. LÄS MER
7. What if…? – How AI Chatbots Could Reconfigure Grocery Shopping In-store
Master-uppsats, Göteborgs universitet/Graduate SchoolSammanfattning : In the light of the rapid development of AI technology, this paper aims to explore how the integration of the novel application of an AI chatbot would reconfigure the practice of grocery shopping in brickand- mortar stores contributing to the trend of self-service. Based on a hypothetical scenario discussed in focus groups and drawing on practice theory, the study points out that, by adding this new element, the links between the elements of the practice would change, inducing a change in meaning from purely functional to more inspirational. LÄS MER
8. Framgångsrik implementering av ny teknik och AI : En kvalitativ undersökning av svenska myndigheters effektiviseringsarbeten med chattbots i kundtjänsten
Uppsats för yrkesexamina på avancerad nivå, Uppsala universitet/Avdelningen för systemteknikSammanfattning : The following thesis investigates how Transportstyrelsen, a Swedish authority, can use chatbots in their customer service to increase effectivity, save resources and be more available to their customers. Therefore, this report aims to map the effects a chatbot-implementation would have on Transportstyrelsen’s business and what technical and organisational factors that contribute to a successful implementation of the chatbot. LÄS MER
9. SDL, qualitative research on service chatbots’ co-destruction impact on consumer ecosystem.
Kandidat-uppsats, Jönköping University/IHH, FöretagsekonomiSammanfattning : This study is rooted in the Service Dominant Logic (SDL) theory and explores the phenomenon of value co-destruction, the context being chatbot-mediated customer service, with a focusing on chatbots affiliation with value-co-destruction and on the impacts outsideof the dyadic relationship between the service provider and receiver, described as the broader consumer ecosystem. It is evident that the relationship between businesses and consumers is being revolutionized through the implementation of chatbots, claiming benefits such as improved operational efficiency, and non-time specific service. LÄS MER
10. ChatGPT - medspelare eller motståndare? : En kvalitativ studie om ChatGPTs möjligheter och utmaningar inom högre utbildning
Kandidat-uppsats,Sammanfattning : ChatGPT är inte en vanlig AI-chatbot; det är ett kraftfullt verktyg som har tränats för att skapa naturligt språk och kan tillämpas inom högre utbildning. Genom sin förmåga att kunna generera text och svara på frågor kan det vara en ovärderlig tillgång för lärare. LÄS MER