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Visar resultat 1 - 5 av 186 uppsatser som matchar ovanstående sökkriterier.

  1. 1. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  3. 2. Bonus Slopus: Examining the Effect of Removing Bonus Incentives for Electric Vehicles on Adoption

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för nationalekonomi

    Författare :Axel Eisner Sjöberg; [2024]
    Nyckelord :BEV; ICEV; Climate Change Mitigation; Incentives; Bonus Malus;

    Sammanfattning : In the global battle against climate change, the pursuit of sustainable transportation, particularly through the adoption of electric vehicles (EVs), has become a central focus. This thesis investigates the specific case of Sweden and delves into the repercussions of removing the climate bonus subsidy for EVs, exploring its immediate and potential long-term impacts on the market. LÄS MER

  4. 3. To Adopt or Not to Adopt, That is the Question: An Analysis of Drivers and Barriers for Adoption of Virtual Fitting Rooms in the Swedish online fashion retail market

    Kandidat-uppsats, Göteborgs universitet/Företagsekonomiska institutionen

    Författare :Linn Karlsson; Elin Skarin; [2023-09-22]
    Nyckelord :Virtual Fitting Rooms; sustainability; online returns; technology adoption; resistance to adoption; consumer behavior;

    Sammanfattning : The immense increase in returns amongst Swedish online fashion retailers has given rise to severe challenges, not least from a sustainability perspective. Several studies have shed light to Virtual Fitting Rooms (VFRs) as a potential solution for reducing online returns. LÄS MER

  5. 4. Energy in the Transportation System - A comparison of charging infrastructure scenarios

    Uppsats för yrkesexamina på avancerad nivå, Lunds universitet/Industriell elektroteknik och automation

    Författare :Judith Lai Jakobsson; [2023]
    Nyckelord :Charging infrastructure; road transport electrification; battery capacity need; electric vehicles; Technology and Engineering;

    Sammanfattning : A functioning charging infrastructure is crucial for achieving full-scale national electrification within the transport sector. The system is likely to consist of different charging technologies, all with the main objective of providing efficient energy replenishment services. LÄS MER

  7. 5. Exploring the Power of Narratives: Shaping Sustainable Consumption of Plant-Based Food

    Kandidat-uppsats,

    Författare :Alice Emanuelsson; Lisa Gustafsson; Märta Jacobsson; [2023]
    Nyckelord :Sustainable food consumption; Cultural branding; Plant-based foods; Seafood industry; Narratives;

    Sammanfattning : Background: The current unsustainable situation of the seafood industry requires innovative solutions and there is an opportunity for companies to provide consumers with plant-based options which would enable them to eat seafood without harming the oceans. However, there are still several barriers keeping consumers from choosing plant-based products, such as limited knowledge, social norms, and cultural settings. LÄS MER