Sökning: "customer follow-up"

Visar resultat 1 - 5 av 123 uppsatser innehållade orden customer follow-up.

  1. 1. Hur kan Lean service management användas för att förbättra kundnöjdhet och effektivisera produktion- och uppföljningsskedet av byggprocessen?

    Kandidat-uppsats, Malmö universitet/Institutionen för Urbana Studier (US)

    Författare :André Andersson; Elias Strandell; [2023]
    Nyckelord :Lean; Waste management; Lean service management; Customer satisfaction; Construction; Real estate companies;

    Sammanfattning : The purpose of the study is to contribute to an increased understanding of the application of Lean service management in the production and monitoring phase of the construction process within real estate companies. The research questions investigate how Lean service management can improve customer satisfaction and efficiency, what obstacles can arise during implementation, and how Lean can develop in the future. LÄS MER

  2. 2. Can Commercially available AI services reduce costs within the media analysis industry? : A case study

    Kandidat-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Natasha Donner; Axel Stemme; [2023]
    Nyckelord :Artificial Intelligence; Automation; ChatGPT; Customer Support; GPT3; Artificiell intelligens; Automatisering; ChatGPT; Kundtjänst; GPT3;

    Sammanfattning : This bachelor thesis examines the potential advantages of implementing artificial intelligence (AI) services in the context of customer support. With the rise of chatbots utilizing Natural Language Processing (NLP), AI has recently become a widely debated topic. LÄS MER

  3. 3. Inventory management: A high-level analysis of selected process elements, and factors impacting plan performance - A case study at Alfa Laval

    Master-uppsats, Lunds universitet/Teknisk logistik

    Författare :Danielle Schiro; Lucas Librelotto Rubin; [2023]
    Nyckelord :Inventory Management; Make-to-Order; Forecasting; Collaboration; Strategic Alignment; KPIs; Organizational Structures; Alfa Laval; Technology and Engineering;

    Sammanfattning : Purpose: The purpose of this thesis is to increase the effectiveness of the case company, Alfa Laval’s, inventory management by finding challenges, opportunities, and gaps within its current inventory management practices. Background: An essential part of an organization’s planning and control is inventory management, which helps manage supply and demand uncertainty as well as mismatches in upstream and downstream variables, as small changes in inventory management practices can greatly impact an organization's efficiency and responsiveness. LÄS MER

  4. 4. Digital transformation in interior design industry using human-centered design : Addressing internal limitations in the furniture, fixtures, and equipment department and enhancing satisfaction of corporate clients and interior design professionals of UAE-based interior design company

    Master-uppsats, Mälardalens universitet/Akademin för innovation, design och teknik

    Författare :Yuliya Urban; [2023]
    Nyckelord :;

    Sammanfattning : This research provides a comprehensive analysis of the commercial furniture sales industry, with a focus on identifying how digital technologies can be utilized to improve customer satisfaction. The study explores the various internal limitations that can impact customer satisfaction, such as communication breakdowns, lack of collaboration, and inefficient project management processes. LÄS MER

  5. 5. Hållbar utveckling inom NPI-process : fokus på koldioxidutsläpp och CSR

    M1-uppsats, Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Författare :Sahar Jorat Hashemi; Jessica Popiel; Felix Rönn; [2022]
    Nyckelord :NPI; carbon dioxide emissions; sustainability; CSR; transportation; NPI; hållbarhet; koldioxidutsläpp; CSR; transport;

    Sammanfattning : I dagsläget står industrier för en tredjedel av Sveriges totala utsläpp när det kommer till koldioxidutsläpp. I samband med koldioxidutsläppen från industrin tillkommer utsläpp från samtliga transporter. Ericsson har som mål att gemensamt bli CO2-neutrala inom år 2030 för att vidare ha noll koldioxidutsläpp år 2040. LÄS MER