Sökning: "customer management value"

Visar resultat 1 - 5 av 743 uppsatser innehållade orden customer management value.

  1. 1. Designing a reactive feedback feature for end-users in web-based media software

    Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/Institutionen för tillämpad fysik och elektronik

    Författare :Jessica Dellmar; [2024]
    Nyckelord :User Feedback; End-user involvement; Usability; Design Thinking; User Experience;

    Sammanfattning : Customer feedback is essential for improving a company's products or services and increasing customer satisfaction. Despite its value, user involvement faces many challenges, such as low user motivation and feedback with missing context information. LÄS MER

  2. 2. Digitalization and Electrification´s Transformational Impact on the Automotive Mobility Industry - A multiple case study on the Swedish automotive mobility industry facing changing business models, challenges, and future opportunities

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Max Guron; [2023-07-19]
    Nyckelord :Digitalization; Electrification; Business model; Business model framework; Business model innovation; Technological Change; Industrial Change; Disruptive technology; Automotive Mobility; Automotive Industry; Mobility services; Car-sharing; Automotive manufacturers; Car-sharing providers; ride-hailing providers;

    Sammanfattning : The automotive mobility industry, including car manufactures, car-sharing, and ride-hailing companies, is experiencing technological change through electrification and digitalization. These two trends can potentially disrupt the whole industry through, i.e. LÄS MER

  3. 3. Leveraging Omnichannel Retailing for Customer Loyalty through Customer Lifetime Value: Is this the reality, or is this just fantasy?

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Karin Gåsste; Antara Islam; [2023-07-03]
    Nyckelord :customer lifetime value; customer loyalty; customer relationship management; omnichannel; online store; physical store; Swedish home and consumer electronics retail;

    Sammanfattning : Scope: Many physical store-based retail businesses are establishing online stores to provide an omnichannel experience to customers. Omnichannel contributes with an immense supply of data, whereas, the physical store complements this data with its touch and feel aspect, especially for the home and consumer electronics industry. LÄS MER

  4. 4. Customer Value Creation : Operationalization, evaluation, and challenges to globalized businesses

    Master-uppsats, Linnéuniversitetet/Institutionen för management (MAN)

    Författare :Palwasha Javaid; [2023]
    Nyckelord :Customer Value Creation; value; digitalization; operationalization and evaluation of value creation and challenges to global businesses;

    Sammanfattning : .... LÄS MER

  5. 5. Learning Through Taking Action : An empirical study into the early-stage business model development for a novel technology

    Master-uppsats, KTH/Skolan för industriell teknik och management (ITM)

    Författare :Daniel Maslov; Hugo Javenius; [2023]
    Nyckelord :Business Model; Business Model Innovation; Business Model Development; Business Model Innovation Process; Business Model Tools and Methods; Action Research; Nascent Market Entry; Multi-Disciplinary Innovation; 3D Bioprinting; Affärsmodell; Affärsmodellsinnovation; Affärsmodellutveckling; Affärsmodellsinnovationsprocess; Affärsmodells-verktyg och metoder; Aktionsforskning; Begynnande marknadsinträde; Multidisciplinär innovation; 3D-bioprinting;

    Sammanfattning : This thesis examines the critical factors shaping early-stage business model development. As a result, this paper provides insights and recommendations for the effective commercialization of innovations. LÄS MER