Sökning: "customer service web thesis"

Visar resultat 11 - 15 av 62 uppsatser innehållade orden customer service web thesis.

  1. 11. UX Design of Augmented Reality House Configurator : Mobile AR Application and Web Administration Interface Design

    Uppsats för yrkesexamina på avancerad nivå, Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Författare :Rebecka Skarin; [2020]
    Nyckelord :Industrial Design; Augmented Reality; Interface Design; User Experience; Usability; House Configurator; User Centered Design;

    Sammanfattning : Many of us find it difficult to make big decisions, building ahouse is one of them. It is perhaps the biggest investment andproject that one takes on. LÄS MER

  3. 12. Sustainable and scalable testing strategy in a multilayered service-based architecture

    Uppsats för yrkesexamina på avancerad nivå, Luleå tekniska universitet/Institutionen för system- och rymdteknik

    Författare :Louise Olofsson; [2020]
    Nyckelord :Computer Science; Software Development; Testing; Quality;

    Sammanfattning : This thesis examines and evaluates whether it is possible to measure the quality of a software project and introduces a metric that will evaluate if the quality of every test performed when developing software can be measured. This subject is examined because it can be hard to conclude how well a project and all its parts performed, both during implementation and after it is done. LÄS MER

  4. 13. Marketing Strategy for Software as a Service Companies within the Logistics Vertical Software Niche : A multiple case study

    Magister-uppsats, Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Författare :Ardy Daniel Kusnadi; Fredrik Einarsson; [2020]
    Nyckelord :Marketing strategy; SaaS; Vertical Software; Cloud Computing;

    Sammanfattning : BackgroundUtilizing the Software as a Service (SaaS) business model is a distinct trend for marketing softwarevia the Internet. It allows software suppliers to expand their market globally and to extend theiroffering to customers by simplifying their software procurements and ownerships. LÄS MER

  5. 14. The Role of Conversational Interfaces in the Future of Digitaland Technology

    Kandidat-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Tuna Gersil; Ismail Hilal; [2020]
    Nyckelord :chatbots; voicebots; voice assistants; conversational interfaces; artificial intelligence.; chatbots; voicebots; voice assistants; konversation gränssnitt; artificiell intelligens.;

    Sammanfattning : Conversational interfaces (CIs) have been a trending topic in recent years. As of the last decade, CIs have emerged with the aim of simplifying human-machine interactions and found a wide use case in the market. For example, Siri and Google Assistant are some of the most well-known CIs developed by the tech giants Apple and Google. LÄS MER

  7. 15. Performance management systems in customer service

    Master-uppsats, KTH/Skolan för industriell teknik och management (ITM)

    Författare :Marcus Grass; [2019]
    Nyckelord :Performance management; human resource management;

    Sammanfattning : When management sets performance goals the expectation is that employees should strive to reach them, they are used to drive motivation and increase performance. However, the task of instituting performance goals should not be taken lightly. The goals need to fair, measurable, and accepted by the employees who are to adopt them. LÄS MER