Sökning: "customer-oriented behavior"

Visar resultat 1 - 5 av 8 uppsatser innehållade orden customer-oriented behavior.

  1. 1. Hierarchical Control for Adaptive EV Charging : A multilevel control strategy for scheduling and control of EV chargers

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Sriram Venkatakrishnan; [2020]
    Nyckelord :;

    Sammanfattning : Demand- side management is becoming an effective method that is being widely exploited by the balance markets, but not much of the demand flexibility is currently exploited in residential demand- side management. Electric Vehicles (EVs), with their significant presence in the transportation sector, is a critical load for residential demand- side management. LÄS MER

  3. 2. Creating a customer-oriented distribution offer in the business-to-business market

    M1-uppsats, Lunds universitet/Produktionsekonomi

    Författare :Caroline Granfors Wellemets; Mikaela Sturén; [2018]
    Nyckelord :Business-to-business; Customer-oriented; Delivery chain; Delivery service; Delivery service elements; Distribution channel; Mature industry; Technology and Engineering;

    Sammanfattning : Problem description: Mature industrial enterprises stand before the challenge of developing strategies and competitive advantage through their logistics services. The business development within logistics and distribution services is fast and rapidly changing as the customer experience is becoming increasingly important and the additional services are becoming an integrated part of the product offering. LÄS MER

  4. 3. Multiclass Cross-selling Model for Savings and Investments Using Gradient Boosting

    Master-uppsats, Lunds universitet/Matematik LTH

    Författare :Arwin Sohrabi; [2018]
    Nyckelord :Machine learning; gradient boosting; multiclass target; XGBoost; finance; Danske Bank; customer behavior; Mathematics and Statistics;

    Sammanfattning : Danske Bank has for several years modeled customer purchase behavior on category level (e.g. savings or investments). This thesis is a first attempt at predicting (first time) customer purchase behavior on product level. LÄS MER

  5. 4. Rekrytering av kundorienterad personal

    Kandidat-uppsats, Högskolan i Gävle/Avdelningen för ekonomi

    Författare :Marie Andersson; Minna Gustavsson; [2014]
    Nyckelord :Customer orientation; customer-oriented behavior; recruitment; real estate companies; Kundorientering; kundorienterat beteende; rekrytering; fastighetsföretag;

    Sammanfattning : Sammanfattning Syfte: Syftet med studien är att skapa förståelse för hur företag arbetar med rekrytering av kundorienterad personal med avseende på individens sociala förmåga, kompetens och drivkrafter för ett kundorienterat beteende.   Metod: Studien utgår från att uppnå en förståelse och tillämpar därför en kvalitativ metod. LÄS MER

  7. 5. Bonus, engagemang och känslor : En studie om hur lojalitetsprogram kan främja kundlojalitet

    Kandidat-uppsats, Institutionen för marknadsföring (MF)

    Författare :Henrik Feltendahl; Timothy Gavelius; Dennis Karlsson; [2013]
    Nyckelord :Relationship marketing; Customer loyalty; Loyalty programs; Relationsmarknadsföring; Kundlojalitet; Lojalitetsprogram;

    Sammanfattning : The purpose of this study is to analyze how customer oriented businesses can use loyalty programs to create loyalty and how loyalty can be increased. We have in this study chosen to refer loyalty program to the loyalty program that belong to the company Jula AB. Our study is written in a qualitative method. LÄS MER