Sökning: "electronic customer relationship management eCRM"
Visar resultat 1 - 5 av 8 uppsatser innehållade orden electronic customer relationship management eCRM.
1. Hur företag hanterar eCRM via sociala medier beroende på företagsstorlek
Kandidat-uppsats, Högskolan i Gävle/FöretagsekonomiSammanfattning : Title: How companies handle eCRM via social media depending on company size Level: Student thesis, final assignment for Bachelor Degree in Business Administration Author: Din Jahic & Robin Issa Supervisor: Michelle Rydback Date: 2022 - May 25th Aim: The aim is to increase understanding of how companies handle e-customer relationship management (eCRM) via social media, and to investigate whether size affects companies' strategies. Method: In this essay, a qualitative research approach is applied where the empirical material is collected through a multiple-case study. LÄS MER
2. eCRM features and customer loyalty : A qualitative study within the video streaming industry
Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/FöretagsekonomiSammanfattning : The video streaming industry has grown at a rapid speed during the past decade and has becomea trending topic in regard to technological advancements. Nowadays, there are manycompetitors in the market, and it is getting harder to stand out from the competition. LÄS MER
3. Internet, relation och lojalitet : Best practice för bankmarknaden
Master-uppsats, Örebro universitet/Handelshögskolan vid Örebro UniversitetSammanfattning : Course: Business Administration, Master Thesis, Second Level, 30 Credits. Authors: Sara Frännlid and Helena Ramstedt Tutor: Jim Andersén Title: Internet, relationships and loyalty – Best praCtice foR the bankMarket Purpose: The study aims to explain how banks use electronic customer relationship management, eCRM, to create loyal customers. LÄS MER
4. The Use of eCRM to Enhance Customer Relationship : The Case of Toyota Mahanakorn
Magister-uppsats, Akademin för hållbar samhälls- och teknikutvecklingSammanfattning : Many organizations are familiar with using CRM (Customer relationship management) to manage and enhance the customer relationship. Good customer relationship can bring great benefits and a competitive advantage to organization. LÄS MER
5. The Use of eCRM to Enhance Customer Relationship: The Case of Toyota Mahanakkorn
Magister-uppsats, Akademin för hållbar samhälls- och teknikutvecklingSammanfattning : Many organizations are familiar with using CRM (Customer relationship management) to manage and enhance the customer relationship. Good customer relationship can bring great benefits and a competitive advantage to organization. LÄS MER