Sökning: "fast food restaurant"

Visar resultat 1 - 5 av 23 uppsatser innehållade orden fast food restaurant.

  1. 1. Corporate Sustainability Due Diligence : the Swedish Quick Service Restaurant Sector

    Master-uppsats, SLU/Department of Molecular Sciences

    Författare :Jonathan Gray Elliott; [2023]
    Nyckelord :Burger King; CSDDD Corporate Sustainability Due Diligence Directive; Environment; EU; Fast food; Max Hamburger; McDonald’s; Power; Quick Service Restaurant; Restaurant; Sustainability; Sweden; Wholesale;

    Sammanfattning : This thesis project looked at the preparedness of the Quick Service Restaurant Sector (QSRS) in Sweden for the introduction of a new EU law in 2024, the Corporate Sustainability Due Diligence Directive (CSDDD). Food systems play a major role in the climate crisis, contributing up to one third of all greenhouse gas emissions, with the QSRS playing a significant role in this across the globe. LÄS MER

  2. 2. Service Failure och Service Recovery inom snabbmatskedja branschen

    Kandidat-uppsats, Högskolan i Gävle/Avdelningen för ekonomi

    Författare :Aya Belkhair; Sami Sami; [2022]
    Nyckelord :Service recovery; Service Failure; Interpersonella Misslyckanden; Kärnfel; Processuella Misslyckande; Trovärdighet; Justice Theory;

    Sammanfattning : Title: Service Failure och Service Recovery inom snabbmatskedja branschenLevel: Bachelor’s degreeFörfattare: Sami Sami & Aya BelkhairSupervisor: Peter EkDate: 2022 - JuneAim: The purpose of the study is to explore the methods that leaders and employees in the fast-food industry apply to create a Service Recovery (SR).Method: Qualitative study based on a deductive research approach, the interpretation of the result has been in accordance with a thematic analysis method. LÄS MER

  3. 3. Touch or Talk: What Motivates Consumers to Choose Self-Service Kiosks or Interpersonal Services when Ordering Fast-Food? A Customer and Manager Perspective

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Sebastian Köhler; Lum Rexha; [2022]
    Nyckelord :Self-service technologies; self-service kiosks; interpersonal services; human touchpoints; digital touchpoints; fast-food restaurants; McDonald’s; Business and Economics;

    Sammanfattning : Purpose – The first purpose of this study is to identify and categorize the motivational factors, from a customer and managerial perspective, that restaurant patrons have when choosing between the self-service kiosk (SSK) or the human service counter during their fast-food order. The second purpose is to identify potential gaps between the customer and manager perspectives. LÄS MER

  4. 4. Digitalisering av restaurangtjänster till följd av Covid-19-pandemin : Hur restaurangverksamheter påverkas av att införa system för digital beställning och betalning

    Kandidat-uppsats, Södertörns högskola/Institutionen för naturvetenskap, miljö och teknik

    Författare :Mats Carlsson; Molly Kvarnbäck; [2021]
    Nyckelord :Digital transformation; digitization; service; work system;

    Sammanfattning : The purpose of the study is to investigate the impact that digitization of service processes can have on restaurants. The restaurant industry has been affected by the Covid-19 pandemic due to restrictions that prohibits large physical gatherings that only allows table service. LÄS MER

  5. 5. Dynamic Menu Management Utilizing the Relationship Between Preparation Time and Monetary Revenue : A Simulation Approach to the Food and Beverage Industry

    Uppsats för yrkesexamina på avancerad nivå, Luleå tekniska universitet/Datavetenskap

    Författare :Adam Sawert; [2020]
    Nyckelord :Simulator; Data Analysis; Products Categorization; Queue Theory; Restaurant Revenue Management; Food and Beverage; Digital Ordering;

    Sammanfattning : Queue buildup is a problem that every fast food restaurant would like to reduce, as its effect on customer satisfaction and restaurant revenue is obviously negative. This thesis looks at how a dynamic menu management system would affect fast food restaurants, specifically how the promotion of fast products, in certain situations, would affect total revenue and queue lengths. LÄS MER