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  1. 1. A Comparison between Chatbots for Handling Administrative Healthcare Tasks

    Uppsats för yrkesexamina på grundnivå, KTH/Medicinteknik och hälsosystem

    Författare :Fred Jonathan Haldén; Joel Yao Håkansson; [2020]
    Nyckelord :Chatbot; healthcare; SWOT analysis; Chatbot; sjukvård; SWOT-analys;

    Sammanfattning : Chatbots are used in many fields to reduce the amount of repetitive work. While chatbots are proved to be great help in retailer business, tourism related services, it is little known about usability of chatbots in more sensitive field such as healthcare. LÄS MER