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  1. 1. Kundtillfredsställelse på en studentnation : en fallstudie på Norrlands nation i Uppsala

    Kandidat-uppsats, SLU/Dept. of Economics

    Författare :Carin Grotenfelt; [2009]
    Nyckelord :kundtillfredsställelse; kundnöjdhet; lojalitet; hyperlojalitet; studentnation;

    Sammanfattning : The 26th of February 2009 the Swedish government gave a referral to the council of lawregarding the removal of a law concerning mandatory membership at a student union andstudent nation while studying at a university or college in Sweden. This has led to adiscussion amongst the student nations in Uppsala as to how this proposed change will affectthe nations’ future operations. LÄS MER