Sökning: "kunduppfattad relationskvalité"
Hittade 1 uppsats innehållade orden kunduppfattad relationskvalité.
1. A model to measure and increase customer perceived relationship quality: A case study
Magister-uppsats, Institutionen för teknik, TEKSammanfattning : The competitive market of today is characterized by globalization, increased demands from customers and similarities of products and services. High demands are thus put on organizations ability of differentiating themselves from competitors acting on the same market. LÄS MER
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